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Blog Category: Baldrige Award

Commerce Secretary Pritzker Announces Four U.S. Organizations Honored With 2014 Baldrige National Quality Award

Submitted on November 12, 2014 - 2:52pm
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Commerce Secretary Pritzker Announces Four U.S. Organizations Honored With 2014 Baldrige National Quality Award

U.S. Commerce Secretary Penny Pritzker today announced that four U.S. organizations are recipients of the 2014 Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for performance excellence through innovation, improvement and visionary leadership. 

The 2014 Baldrige Award recipients—listed with their category—are:

An independent board of examiners recommended this year’s Baldrige Award recipients from a field of 22 applicants after evaluating them in seven areas defined by the Baldrige Criteria: leadership; strategic planning; customer focus; measurement, analysis and knowledge management; workforce focus; operations focus; and results. An organization may compete for the award in one of six categories: manufacturing, service, small business, health care, education and nonprofit (including government agencies).

Thousands of organizations worldwide use the Baldrige Criteria to guide their operations, improve performance and get sustainable results.

The criteria, which are regularly updated, help organizations reach their goals, improve results and become more competitive by aligning plans, processes, people, decisions and actions vital to achieving ongoing success. More than 30 independent Baldrige-based award programs covering nearly all 50 states. Internationally, the program has served as a model for nearly 100 excellence programs.

From 2010-2013, Baldrige Award applicants represented nearly 500,000 jobs, more than $77 billion in revenue and budgets, and more than 400 million customers served.

A December 2011 study measuring the Baldrige Program's value to U.S. organizations conservatively estimated a benefit-to-cost ratio of 820 to 1, while a 2011 report by Truven Health Analytics found that health care organizations that have won or been in the final review process for a Baldrige Award outperform other hospitals in all but one metric the company uses to determine its "100 Top Hospitals" in the nation (and were six times more likely to be among the top 100). A study of the six organizations to win two Baldrige Awards found that for the years between awards their median growth in revenue was 93 percent and the median growth in jobs was 66 percent. The job growth was significantly higher than the average growth in jobs of 2.5 percent for matched industries and time periods.

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Secretary Pritzker Announces Winners of the 2013 Baldrige National Quality Award

Submitted on November 13, 2013 - 4:16pm
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Three U.S. Organizations Honored with the 2013 Baldrige National Quality Award

U.S. Commerce Secretary Penny Pritzker today announced that three U.S. organizations will receive the 2013 Malcolm Baldrige National Quality Award, the nation's highest Presidential honor for performance excellence through innovation, improvement and visionary leadership. All of this year's winners are from the health care and education sectors.

The 2013 Baldrige Award recipients—listed with their category—are:

The Baldrige program has had a tangible impact on the success of thousands of organizations worldwide and our nation's economy, and the winners announced today will undoubtedly continue that legacy and serve as role models for their peers in the health care and education sectors.

The 2013 Baldrige Award recipients were selected from a field of 22 applicants that were evaluated rigorously by an independent board of examiners in seven areas defined by the Baldrige Criteria: leadership; strategic planning; customer focus; measurement, analysis and knowledge management; workforce focus; operations focus; and results. An organization may compete for the award in one of six categories: manufacturing, service, small business, health care, education and nonprofit (including government agencies).

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U.S. Deputy Secretary of Commerce Rebecca Blank Honors Four Organizations for Excellence in Performance and Innovation

Submitted on April 8, 2013 - 2:00pm
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Deputy Secretary Rebecca Blank presenting the Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for organizational performance excellence and innovation

Today, U.S. Deputy Secretary of Commerce Rebecca Blank presented four U.S. organizations with the Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for organizational performance excellence and innovation. The recipients of the award, which is commemorating its 25th anniversary, will share their best practices as part of a national effort to improve America’s performance and competitive standing in the world. 

Deputy Secretary Blank lauded the Baldrige Award winners for being leaders in their fields and committed to the value of performance and quality. Studies have shown that Baldrige winners grow their revenues, create jobs, maintain healthy finances, and produce superior results.

At the awards ceremony, President Obama also delivered a video message to the recipients, saying that the United States’ “free market is the greatest engine of prosperity the world has ever known, and that engine is powered by our dreamers, our risk takers and our innovators.” Further, he said, “These honorees exhibit the kind of job creating innovation that’s always kept our economy growing and vibrant and prosperous.”

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Secretary Bryson Congratulates 2010 and 2011 Malcolm Baldrige National Quality Award Recipients

Submitted on April 16, 2012 - 11:00am
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Secretary Bryson applauds the 2010 and 2011 Malcolm Baldrige National Quality Award recipients

On Sunday, Commerce Secretary John Bryson congratulated the 11 U.S. organizations who were awarded the Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for organizational performance excellence and innovation.

Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987 to enhance the competitiveness and performance of U.S. businesses. Eligibility for the award was expanded in 1998 to include education and health care and in 2007 to include nonprofit organizations. The award promotes excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. Since 1988, 90 organizations have received Baldrige Awards.

2010 Award Recipients

  • MEDRAD (a division of Bayer Healthcare), Warrendale, Pa. (manufacturing)
  • Nestlé Purina PetCare Co., St. Louis, Mo. (manufacturing)
  • Freese and Nichols Inc., Fort Worth, Texas (small business)
  • K&N Management, Austin, Texas (small business)
  • Studer Group, Gulf Breeze, Fla. (small business)
  • Montgomery County Public Schools, Rockville, Md. (education)
  • Advocate Good Samaritan Hospital, Downers Grove, Ill. (health care)

2011 Award Recipients

  • Concordia Publishing House, St. Louis, Mo. (nonprofit)
  • Henry Ford Health System, Detroit, Mich. (health care)
  • Schneck Medical Center, Seymour, Ind. (health care)
  • Southcentral Foundation, Anchorage, Alaska (health care)

Get additional information on the Baldrige Award, the Baldrige Performance Excellence Program, and profiles of the 2010 and 2011 Award recipients.

High Tech in Rural America

Submitted on August 26, 2011 - 11:55am
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Worker from PRO-TEC inspecting coated steel (Photo: PRO-TEC)

Guest blog post by Patrick D. Gallagher, Commerce's Undersecretary of Standards and Technology and Director, National Institute of Standards and Technology (NIST)

That’s right. Rural America is also high tech. From the plains of the heartland to the cattle lands of the West and the rolling hills of farmlands in the East, our smaller communities are home to high-tech businesses that help expand U.S. exports and provide high-skilled, high-paying jobs.

Today, I was honored to take a tour of one such company, PRO-TEC Coating Co. in Leipsic, Ohio, population 2,093. The company employs about 250 people in a state-of-the-art facility surrounded by corn and soybean fields in the northwest corner of the state.  A joint venture between U.S. Steel Corporation and Kobe Steel Ltd. of Japan, PRO-TEC manufactures ultra high-strength coated steel, primarily for the auto industry.  The company is currently constructing an advanced $400 million continuous annealing processing line with an annual capacity of 500,000 tons that will expand its current capacity by 50 percent and create new manufacturing jobs.

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Vice President Biden and Commerce Secretary Locke Present Baldrige Award to Five Organizations

Submitted on December 16, 2010 - 9:00pm
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Biden and Locke pose on podiumVice President Joe Biden and U.S. Commerce Department Secretary Gary Locke presented five U.S. organizations with the Malcolm Baldrige National Quality Award, the nation's highest honor for organizational innovation and performance excellence.

The ceremony—the 22nd in the history of the award—honored the 2009 recipients: Honeywell Federal Manufacturing & Technologies, Kansas City, Mo. (manufacturing); MidwayUSA, Columbia, Mo. (small business); AtlantiCare, Egg Harbor Township, N.J. (health care); Heartland Health, St. Joseph, Mo. (health care); and Veterans Affairs Cooperative Studies Program Clinical Research Pharmacy Coordinating Center, Albuquerque, N.M. (nonprofit).

The 2009 Baldrige Award recipients were selected from a field of 70 applicants. All of the applicants were evaluated rigorously by an independent board of examiners in seven areas: leadership; strategic planning; customer and market focus; measurement, analysis and knowledge management; workforce focus; process management; and results. The evaluation process for each of the recipients included about 1,000 hours of review and an on-site visit by a team of examiners to clarify questions and verify information in the applications.  Read more

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Honeywell Federal Manufacturing & Technologies is Honored to Receive the 2009 Malcom Baldrige National Quality Award

Submitted on December 16, 2010 - 5:15pm
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Today, Vice President Biden and Secretary Locke presented the 2009 Malcolm Baldrige National Quality Award to five organizations honoring their organizational performance, excellence and innovation. Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987 to enhance the competitiveness and performance of U.S. businesses.

The Baldrige Program:

  • Raises awareness about the importance of performance excellence in driving the U.S. and global economy
  • Provides organizational assessment tools and criteria
  • Educates leaders in businesses, schools, health care organizations, and government and nonprofit agencies about the practices of best-in-class organizations
  • Recognizes national role models and honors them with the only Presidential Award for performance excellence

Anthony Brancato III, President, Honeywell Federal Manufacturing & Technologies with Vice President Biden and Secretary LockeGuest blog post by by Anthony J. Brancato III, President, Honeywell Federal Manufacturing & Technologies

Today is a great day for Honeywell Federal Manufacturing & Technologies. We are receiving the Malcolm Baldrige National Quality Award from Vice President Joe Biden and the Secretary of Commerce Gary Locke.

Several years ago, Honeywell was at a crossroads in our FM&T business. Declining budgets and aging infrastructure threatened our ability to be efficient and responsive to our customer. Today is a powerful illustration of how that scenario has changed for the better.

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2010 Baldrige Award Winners Include 3 Small Businesses and 7 Total Organizations

Submitted on November 23, 2010 - 7:00pm
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Secretary Locke announced the recipients of the 2010 Malcolm Baldrige National Quality Award today – the nation’s highest presidential honor for performance excellence through innovation, improvement and visionary leadership. The 2010 Baldrige Award recipients were selected from a field of 83 applicants and rigorously evaluated by an independent board of examiners in seven areas: leadership; strategic planning; customer focus; measurement, analysis and knowledge management; workforce focus; process management; and results.

This year’s awards mark the first time that three small businesses have been selected at one time and only the second instance in the award’s 23-year history that a total of seven organizations are being honored. The 2010 Baldrige Award recipients are expected to be presented with their awards at a ceremony in Washington, D.C., next year.

The 2010 Baldrige Award recipients – listed with their category – are:

  • MEDRAD, Warrendale, Pa. (manufacturing)
  • Nestle Purina PetCare Co., St. Louis, Mo. (manufacturing)
  • Freese and Nichols Inc., Fort Worth, Texas (small business)
  • K&N Management, Austin, Texas (small business)
  • Studer Group, Gulf Breeze, Fla. (small business)
  • Advocate Good Samaritan Hospital, Downers Grove, Ill. (health care)
  • Montgomery County Public Schools, Rockville, Md. (education)

Read the press release and learn more about the Baldrige Award.

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